Records and Confidentiality

Information disclosed to a counselor during a session will be held in a professional manor and strict confidence. Information disclosed by you in a counseling session and information placed in your records is considered Protected Health Information (PHI), by the Health Insurance Portability and Accountabiliy Act (HIPPA). Your PHI cannot be given to anyone else without your informed and voluntary written consent. UOH may use and share our information under the following conditions:

  1. If the client presents a threat of harm to self or others and disclosure is made to avert potential for physical harm.
  2. Federal laws and regulations do not protect any information about suspected child abuse or neglect and adult’s abuse or neglect from being reported under state law to the appropriate state or local authorities.
  3. If Umbrella of Hope is court ordered or if you involve us in a lawsuit and we need to reveal information in order to receive compensation for services rendered.
  4. At times it may be necessary to consult with another professional competent person about you (the client) for additional recommendations on your case.
  5. If your insurance company, Medicaid, state government or third party pays for either part or all of the client’s care the payer may review the record to determine that they are eligible for the service paid or are provided according to a payers guidelines.
  6. If the client has been assigned a legal guardian or if the client appointed someone to have power of attorney over his affairs, that person may authorize release of information on the client’s behalf.